Demonstrating Leadership by Informing

Operational

Does the contract provide maximum protection for the condominium? Are the bidders qualified and will they do an exceptional job?

At Crossbridge, we have developed a number of products and processes to ensure that you get the right answers to these questions. These include:

Standard Generic Specifications

Crossbridge has developed generic specifications for some 60 different services that may be required by your condominium. Copies are available for property managers at Head Office or through our e-Library. All site specific changes made to the generic specifications are approved by the President and COO. Specialty projects and/or projects of large magnitude are handled through third party engineers, architects or interior designers.

Standard Contracts

Crossbridge has standard contracts for all services described above. Our suppliers must use our contracts. This means every contract has been reviewed and approved by senior management and has been designed to protect the condominium.

A Proper Tendering Process

Crossbridge tenders all contracts on behalf of the corporation in excess of the spending limit specified in the management contract or at a specified dollar limit as requested by the board. A presentation of the quotations received is made with a spreadsheet and a standard bid analysis form. The presentation also incorporates a recommendation to the board. We only use a pool of qualified suppliers after we carefully review past work performance and coverage for WSIB and other insurance.

Administration

Crossbridge supervises all trades and suppliers. The property managers track contract lists and expiration dates. Crossbridge will monitor and oversee all projects, including those involving third parties and general contractors.

Purchasing

Crossbridge has developed a standard Purchase Order form template that is used for every purchase. This provides control on spending and accuracy when preparing accruals for monthly financial statements.

Getting Cost Effective Service

Crossbridge is dedicated to the development of products and services to manage its buildings at the lowest possible cost. These efficiencies provide a significant benefit to the board of directors. We are committed to using our economies of scale and our clout for the benefit of our clients. Volume discount programs such as lighting, elevator service, HVAC service as well as the direct purchase of natural gas are measures that accomplish these objectives.

Property Inspections

Monthly inspections are conducted and filed in the management office (copies are also sent to the regional manager at head office). The regional manager performs spot checks and walk-throughs when on-site.

Programs & Manuals

Crossbridge has established various day to day programs and operational manuals. Some of these include:

  • An Annual Planning Guide;
  • A Disaster Management Plan;
  • WHIMS Training & Compliance;
  • Training & Education for Building Employees;
  • Spring & Winterization Programs;
  • Fire Safety Plans;
  • 24 hour Personal Emergency Services;
  • implementation of Government Regulations as they Apply to the Property; and,
  • Security Standing Orders.

 

Short Description: 

Contract tendering, administration and supervision are major responsibilities and concerns for boards. Are proper tendering procedures in place? Are you comparing "apples to apples"?
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