AODA Multi-Year Plan Banner Image

AODA Multi-Year Plan

Effective Date

January 1, 2014

Reviewed December 5, 2022

Crossbridge Condominium Services is committed to working towards full compliance with all standards under the Accessibility for Ontarians Disabilities Act, 2005 (“AODA”) as they are introduced.  Crossbridge Condominium Services strives to meet the needs of its employees and customers with disabilities and is working hard to remove and prevent barriers to accessibility.

Crossbridge is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under Accessibility for Ontarians with Disabilities Act.

Crossbridge is committed to providing customers with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Crossbridge will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members. Crossbridge will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.

Crossbridge is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. Crossbridge will take the necessary steps to make all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014. Required changes will be made to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021

Crossbridge will take the necessary steps to ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015.

Crossbridge will take the required steps to ensure all publicly available information is made accessible upon request by January 1, 2016.

Crossbridge is committed to fair and accessible employment practices. We will notify the public and staff that, when requested, will accommodate people with disabilities during the recruitment and assessment processes and when people are hired. We have in place a process for developing individual accommodation plans and return to work policies fro employees that have been absent due to a disability. Crossbridge will ensure the accessibility needs of employees with disabilities are taken into account if it is using performance management, career development and redeployment processes.

Crossbridge is not involved in the Design of Public Spaces and does not build or make major modifications to public spaces. This Accessibility Standard regarding design of public spaces does not apply to our organization. In the event of a service disruption at one of our client’s site that our organization manages, we will notify the public of the service disruption and alternatives available.

Consistent with Crossbridge’s objectives of treating all team members in a way that allows them to maintain their dignity and independence while creating an inclusive work environment to develop to their full potential we have taken various steps to foster an accessible organization and workplace.

For more information on this or any other accessibility policy, or to receive a copy of the policies or other documents or records required by the AODA, please contact Human Resources.

Accessible formats of this document are available upon request.